SWITCH25
Get 25% OFF on your first order with us - including our NEW MC Budget plans!
Contact Us
Any questions or concerns? Don't hesitate to get in touch!
Support Tickets
Create a ticket for general enquiries, technical support, and billing support.
Knowledgebase
Browse the extensive range of articles we've written to help you use our services.
Discord Community
Start a conversation with other members of our community to receive public support.
Company Information
Registered as Lodestone Technologies Ltd in England & Wales under CRN 16068461
Address
82A James Carter Road
Mildenhall
United Kingdom
IP28 7DE
contact@lodestone.host
Please send all legal enquiries to the email address above.
I will always be with Lodestone and refer them to anyone and everyone I know."
Excellent
4.5/5.0
Features designed to provide the best performance, security, and support for your servers.
Our infrastructure, housed in top-tier data centres, allows us to boast an impressive SLA-backed 99.99% uptime for all services.
Our experienced support team is available around the clock to assist you, simply open a ticket and we'll be on the case.
Our services are protected by enterprise-level security against DDoS attacks, ensuring your servers remain online seamlessly.
Immerse yourself in lightning-fast load times with NVMe storage technology.
Servers run on the latest AMD Ryzen 9 series processors to deliver unparalleled performance.
We use a heavily modified version of the industry-leading Pterodactyl Panel, allowing you to manage your servers with ease.
With server locations around the world, we're always close to you.
Intuitive Game Panel
An intuitive interface for managing your game servers with real-time metrics, unrestricted file access, and advanced controls.
Frequently Asked Questions
Find quick answers to common questions about our services. Still have questions? Visit our Knowledgebase or create a ticket to contact our support team.
Our services are hosted in data centres located around the world. If possible, we can transfer your server to a different location completely free-of-charge, because you shouldn't have to pay extra for no reason.
Yes, we offer a 24 hour money-back guarantee for all services except dedicated servers. If you're not satisfied with our services within the first 24 hours after purchase, we'll provide a full refund, no questions asked.
We understand the importance of having flexibility and being able to upgrade and downgrade your plan. For most services, you're able to easily switch between plans in only a few clicks. When upgrading, you'll only have to pay the difference in cost.
We support payments through PayPal or credit/debit cards (Stripe), with the option to choose either recurring or manual billing cycles. At Lodestone, we make the billing process simple so that you can focus on managing your services.
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